The National Population Commission (NPC), Lagos State, has engaged Deputy Chief Registrars (DCRs) and Registrars on staff welfare, operational challenges and measures to strengthen civil registration services across the state.
Epe Insights reports that the engagement meeting was held on Thursday, September 24, 2026, at the Oluremi Tinubu Hall, Surulere Local Government Area, under the chairmanship of the Hon. Federal Commissioner representing Lagos State, Hon. (Mrs.) Saidat Olayinka Oladunjoye.
The meeting provided an opportunity for the Commission’s management and registration officers to review issues affecting service delivery across various Local Government Areas.
Staff welfare, capacity building, discipline and administrative effectiveness were among the key issues discussed during the engagement.
The meeting opened with a minute’s silence in honour of the late Chairman of the National Population Commission, Dr. Aminu Yusuf, also known as Talban Wushishi.
Dr. Yusuf died on August 28, 2026, at the age of 66. The National Population Commission had described his death as a major loss to the Commission and the country.
Oladunjoye assured staff that steps were being taken to resolve challenges associated with the relocation from the Commission’s former office.
She also disclosed that construction of the Commission’s new office in Lagos would commence shortly, providing a permanent facility for the state operation.
The development is expected to address some of the infrastructure challenges affecting the Commission’s activities in the state.
Management also provided updates on staff welfare matters during the meeting.
The areas discussed included gratuity, promotion arrears, wages and end-of-year benefits, with staff given updates on efforts concerning the various welfare issues.
Oladunjoye described Registrars as the “heart of the Commission” and urged them to remain committed to their responsibilities.
She emphasised the importance of punctuality, integrity and dedication in the discharge of their duties.
The Federal Commissioner also charged Deputy Chief Registrars to take full responsibility for effective administration in their respective Local Government Areas.
She stressed the need for stronger coordination and accountability in the delivery of civil registration services.
Capacity building was another major area highlighted during the meeting.
The State Director encouraged staff to take advantage of professional development opportunities and broaden their knowledge beyond the regular training programmes organised by the Commission.
The emphasis on continuous learning was presented as part of efforts to improve staff competence and strengthen service delivery.
The engagement also allowed DCRs and Registrars to present some of the challenges they encounter in the course of their duties.
The officers raised concerns relating to power supply, Tracking ID and National Identification Number (NIN) issues, as well as modification and verification processes.
Challenges involving the Self-Service Platform were also discussed during the meeting.
Other concerns included inadequate office space at some health centres and logistics constraints affecting registration activities.
The concerns highlighted the practical difficulties faced by registration officers in providing services across different locations in Lagos State.
Responding to the issues, Oladunjoye assured the officers that the concerns raised would receive attention from the Commission.
She also disclosed that a proposed Memorandum of Understanding (MOU) with the Lagos State Ministry of Health was being pursued to strengthen registration activities at health centres.
According to the Federal Commissioner, the process is expected to be concluded before the end of the year.
The proposed collaboration is expected to support the registration process at health facilities and improve coordination between the relevant institutions.
Health centres play an important role in civil registration activities, particularly in the documentation of births and other vital events.
Strengthening the registration process at such facilities could help improve access to civil registration services for residents across the state.
The engagement therefore combined discussions on staff welfare with operational matters affecting the delivery of registration services.
For the NPC Lagos State office, the meeting also provided an avenue for management to hear directly from officers working at the grassroots level.
The concerns presented by DCRs and Registrars are linked to the day-to-day realities of providing civil registration services across Lagos.
The meeting further reinforced the need for effective communication between management and registration officers.
It also highlighted the importance of adequate facilities, logistics, technology and continuous staff development in delivering efficient public services.
Oladunjoye’s engagement with the officers comes amid the Commission’s broader efforts to strengthen its operations and improve the quality of demographic and civil registration services.
The late Dr. Aminu Yusuf had also been identified by the NPC as having pursued institutional strengthening and reliable demographic data during his tenure as chairman.
The Lagos engagement ended with renewed attention to staff welfare, operational improvements and stronger administrative coordination.
With the proposed new office and planned collaboration with the Ministry of Health, the Commission is expected to continue addressing infrastructure and registration-related challenges across the state.
The engagement ultimately provided a platform for the NPC Lagos management and its registration officers to discuss practical solutions aimed at improving service delivery and supporting staff welfare.
