The Lagos State Ministry of Health has concluded its investigation into a patient experience involving Mrs. Oshodi and her daughter, Alimat, at Randle General Hospital.
Epe Insights reports that the investigation followed a social media post by the family concerning their experience at the hospital and the financial support provided during the patient’s treatment.
According to the Ministry, the patient, Alimat Oshodi, is 21 years old and not 13 as initially stated by her mother.
The Ministry explained that Alimat first presented at the hospital’s Mother and Child Centre on August 4, 2026, as an emergency case requiring immediate medical attention.
She received emergency treatment under the Comprehensive Emergency Obstetrics and Newborn Care (CEmONC) programme.
The Ministry said the emergency care was provided at no cost to the patient.
Alimat was subsequently discharged from the hospital on August 11 after receiving the necessary treatment.
She returned to the facility on August 27 for follow-up care and additional investigations.
The Ministry said the hospital’s Social Welfare Unit provided financial assistance to support the follow-up investigations.
According to the statement, ₦5,000 was provided on August 28, while an additional ₦13,000 was provided on August 31.
This brought the direct assistance from the Social Welfare Unit to ₦18,000.
The patient also contributed ₦10,000 towards the cost of the investigations.
The Ministry, however, stated that the total value of government assistance provided in connection with the case amounted to ₦93,950.
It also clarified the circumstances surrounding a ₦13,000 Point-of-Sale transaction that featured in the patient’s account of the incident.
According to the Ministry, the transaction occurred after the patient requested a refund of money that had already been paid on her behalf through the Hospital Welfare Fund.
The request followed an indication from a non-governmental organisation that it was willing to cover the cost of the investigations.
The Ministry said the patient was informed that Social Welfare payments could not be refunded at the payment point because of established payment procedures.
It stressed that the welfare support had already been applied to the patient’s healthcare needs in accordance with the hospital’s procedures.
The Ministry further stated that existing social health protection mechanisms were activated throughout the case.
These mechanisms include Ilera Eko, hospital-based Social Welfare support and the CEmONC programme.
According to the Ministry, the measures are designed to ensure that financial difficulties do not prevent residents from accessing essential healthcare services.
The government agency reaffirmed its commitment to protecting access to healthcare, particularly for patients requiring urgent medical attention.
It also acknowledged the importance of continuously improving the experience of patients and their families within public healthcare facilities.
The Ministry said efforts were already underway to improve payment processes across Lagos State public hospitals.
One of the measures is the ongoing rollout of the Smart Health Information Platform, known as SHIP.
The platform is expected to support more efficient health information and payment processes within public healthcare facilities.
The Ministry also said regular audits of fee collection practices would continue across public hospitals.
It maintained that such measures were necessary to strengthen transparency, accountability and efficiency in the management of healthcare payments.
The investigation into the Randle General Hospital case therefore provided the Ministry with an opportunity to clarify the circumstances surrounding the patient’s treatment, financial assistance and follow-up care.
The Ministry reiterated that available support mechanisms should be utilised by residents who face financial difficulties while accessing healthcare.
It also encouraged continued engagement between patients, healthcare providers and hospital welfare units to resolve concerns and improve service delivery.
The Lagos State Government said it would continue working to strengthen the public healthcare system and ensure that residents receive appropriate medical attention without financial barriers preventing access to essential services.
